Effective 01/09/2022
ARTICLE 1 - Scope of application
The present General Conditions of Sale (called "GCS") apply, without restriction or reserve, to all sales concluded by the Seller with non-professional buyers ("The Customers or the Customer"), wishing to acquire the products offered for sale ("The Products") by the Seller on the site www.smartfone.us. The Products offered for sale on the site are the following:
- Refurbished smartphones and accessories.
The main characteristics of the Products and notably the specifications, illustrations, and indications of dimensions or capacity of the Products, are presented on the www.smartfone.us website, which the client is required to read before placing an order.
The choice and purchase of a Product are the sole responsibility of the Customer. Product offers are subject to availability, as specified when the order is placed.
These T&Cs are available at any time on the website www.smartfone.us and will prevail over any other document.
The Customer declares to have taken knowledge of the present CGV and to have accepted them by checking the box provided for this purpose before the implementation of the procedure of online order of the www.smartfone.us site.
In the absence of proof to the contrary, the data recorded in the Seller's computer system shall constitute proof of all transactions concluded with the Customer.
The Seller's contact information is as follows:
SEMR, SAS
Share capital of 476,000 euros
Registered at the RCS of Versailles, under the number 794 437 095 62 rue de Versailles 78150 Le Chesnay
mail: support-vente@smartfone.us
phone: 09 86 47 19 16
Intracommunity VAT number FR 26794372516
ARTICLE 2 - Prices
The Products are supplied at the prices in force on the smartfone.US website, at the time of registration of the order by the Seller.
The prices are expressed in Euros including VAT.
The prices take into account any discounts that may be granted by the Seller on the website www.smartfone.us.
These prices are firm and non-revisable during their period of validity but the Seller reserves the right, outside the period of validity, to modify the prices at any time.
The prices include the costs of processing, shipping, transportation, and delivery, under the conditions indicated on the site and calculated prior to placing the order.
The payment requested from the Customer corresponds to the total amount of the purchase, including these costs.
An invoice is established by the Seller and given to the Customer upon delivery of the ordered Products.
ARTICLE 3 - Orders
It is up to the Customer to select on the site www.smartfone.us the Products he wishes to order, according to the following modalities:
The ordering process is reserved for individuals. The customer selects the products that they validate in the basket to issue an order. At the validation of the payment, the preparation of the order and the delivery are specified to the customer.
The offers of Products are valid as long as they are visible on the site, within the limits of available stocks.
The sale will be considered valid only after full payment of the price. It is the Customer's responsibility to verify the accuracy of the order and to report any errors immediately.
Any order placed on the site www.smartfone.us constitutes the formation of a contract concluded at a distance between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute over payment of a previous order.
The Customer will be able to follow the evolution of his order on the site.
Any cancellation of the order by the Customer will be possible only before the delivery of the Products (independently of the provisions relating to the application or not of the legal right of withdrawal).
ARTICLE 3 Bis - Customer area - Account
In order to place an order, the Customer is invited to create an account (personal space).
To do this, he must register by filling out the form that will be offered at the time of his order and agrees to provide true and accurate information about his civil status and contact information, including his email address.
The Customer is responsible for updating the information provided. It is specified to him that he can modify them by connecting to his account.
To access his personal space and order history, the Customer will have to identify himself using his username and password which will be communicated to him after his registration and which are strictly personal. As such, the Customer shall refrain from disclosing them. Otherwise, he will remain solely responsible for the use that will be made of them.
The Customer may also request to unsubscribe by going to the dedicated page on his personal space or by sending an email to: support-vente@smartfone.fr. This will be effective within a reasonable time.
In case of non-compliance with the general conditions of sale and/or use, the site www.smartfone.us will have the possibility to suspend or even close the account of a customer after notice is sent by electronic means and remained without effect.
Any deletion of an account, for whatever reason, will result in the deletion of all personal information of the Customer.
Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in case of maintenance does not engage the responsibility of the Seller.
The creation of an account implies the acceptance of the present general conditions of sale.
ARTICLE 4 - Terms of payment
The price is paid by secure payment, according to the following methods:
- payment by credit card
- or payment by PayPal
The price is payable in cash by the Customer, in full on the day the order is taken.
However, the Customer may, when this possibility is indicated on the site www.smartfone.us, pay according to the following conditions and schedule:
in 3 equal monthly installments.
In this case, in the event of late payment and payment of the sums due by the Customer beyond the deadlines set forth above, and after the date of payment appearing on the invoice sent to the Customer, late payment penalties are calculated at the legal rate applicable to the amount of the purchase price, including VAT, appearing on the said invoice, shall be automatically and by operation of law due to the Seller, without any formality or prior notice.
Late payment shall result in the immediate payment of all sums due by the Customer, without prejudice to any other action that the Seller may take against the Customer in this respect.
In addition, the Seller reserves the right, in the event of non-compliance with the above payment conditions, to suspend or cancel the delivery of orders in progress made by the Customer.
The payment data are exchanged in encrypted mode thanks to the protocol defined by the approved payment provider involved in the banking transactions carried out on the site www.smartfone.us.
Payments made by the Customer shall not be considered final until the Seller has received the amounts due.
The Seller shall not be obliged to deliver the Products ordered by the Customer if the latter does not pay the price in full in accordance with the above conditions.
ARTICLE 5 - Deliveries
The Products ordered by the Customer will be delivered in Metropolitan France.
Deliveries are made within 1 working day if the order is placed before 14H at the address indicated by the Customer when ordering on the site.
Delivery is constituted by the transfer to the Customer of physical possession or control of the Product. Except in special cases or when one or more Products are unavailable, the Products ordered will be delivered at once.
The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the time limits specified above.
If the ordered Products were not delivered within 3 days after the indicative date of delivery, for any other cause than the force majeure or the fact of the Customer, the sale will be able to be canceled at the written request of the Customer under the conditions envisaged in the articles L 216-2, L 216-3 and L241-4 of the Code of the consumption. The sums paid by the Customer will then be restored to him at the latest in the fourteen days which follow the date of denunciation of the contract, with the exclusion of any compensation or withholding.
Deliveries are made by an independent carrier, to the address given by the Customer at the time of the order and to which the carrier will have easy access.
When the Customer has engaged a carrier of its own choosing, delivery shall be deemed to have been made as soon as the Products ordered have been handed over by the Seller to the carrier, which has accepted them without reservation. The Customer, therefore, acknowledges that it is the carrier's responsibility to make the delivery and shall have no recourse against the Seller in the event of failure to deliver the goods transported.
In the event of a specific request from the Customer concerning the packaging or transport conditions of the ordered products, duly accepted in writing by the Seller, the related costs shall be subject to specific additional invoicing, based on an estimate previously accepted in writing by the Customer.
The Customer is required to check the condition of the products delivered. The Customer has a period of 14 days from the date of delivery to make any claims via the form provided for this purpose on our website, accompanied by all relevant evidence (including photos). After this period and if these formalities are not respected, the Products will be deemed to be in conformity and free of any apparent defect and no claim will be validly accepted by the Seller.
The Seller shall refund or replace, as soon as possible and at its own expense, the delivered Products whose conformity defects or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the French Consumer Code and those provided for in these GTC.
The transfer of the risks of loss and deterioration relating thereto shall only be made when the Customer takes physical possession of the Products. The Products shall therefore travel at the Seller's risk, except when the Customer has chosen the carrier. In this respect, the risks are transferred at the time of delivery of the goods to the carrier.
ARTICLE 6 - Transfer of ownership
The transfer of ownership of the Products from the Seller to the Customer shall only be made after full payment of the price by the latter, regardless of the date of delivery of said Products.
ARTICLE 7 - Right of withdrawal
According to the terms of Article L221-18 of the Consumer Code, "The consumer has a period of fourteen days to exercise his right of withdrawal from a contract concluded at a distance, following a telephone canvassing or off-premises, without having to give reasons for his decision or to bear other costs than those provided for in Articles L. 221-23 to L. 221-25.
The time limit mentioned in the first paragraph runs from the day :
1° Of the conclusion of the contract, for the contracts of provision of services and those mentioned in article L. 221-4 ;
2° Of the reception of the good by the consumer or a third party, other than the carrier, designated by him, for the contracts of sale of goods. For contracts concluded off-premises, the consumer may exercise his right of withdrawal as of the conclusion of the contract.
In the case of an order for several goods delivered separately or in the case of an order for a good composed of multiple lots or parts whose delivery is staggered over a defined period, the period runs from the receipt of the last good or lot or part.
For contracts providing for regular delivery of goods over a defined period of time, the period shall run from receipt of the first good."
Article R. 221-3: When the right of withdrawal exists, the conditions, the time limit, and the methods of exercising this right as well as the standard withdrawal form, the conditions of presentation, and the information it contains are fixed by decree in the Council of State;
Where applicable, the fact that the consumer bears the cost of returning the goods in the event of withdrawal and, in the case of distance contracts, the cost of returning the goods where, because of their nature, they cannot normally be returned by post
The right of withdrawal can be exercised online, using the withdrawal form attached and also available on the site or any other statement, unambiguous, expressing the desire to withdraw and including by mail addressed to the Seller to the postal address or email indicated in ARTICLE 1 of the GTC.
The returns are to be made in their original condition and complete (packaging, accessories, instructions ...) allowing their remarketing in new condition, accompanied by the purchase invoice.
Damaged, soiled, or incomplete Products are not accepted. The cost of the return shipment will be charged to the Customer.
The exchange (subject to availability) or refund will be made within 14 days of receipt by the Seller of the Products returned by the Customer in accordance with the conditions set forth in this article.
ARTICLE 8 - Seller's liability - Warranties
A. Legal guarantee
8.1 The Products supplied by the Seller benefit, in accordance with the legal provisions :
- The legal guarantee of conformity, for the apparently defective, damaged or damaged Products or not corresponding to the order,
- The legal warranty against hidden defects resulting from a defect in material, design or manufacture affecting the Products delivered and making them unfit for use under the conditions and according to the terms set out below.
8.2 The legal guarantee of conformity applies under the conditions defined in Articles L.217-3 and following of the Consumer Code, which provides in particular that :
Article L217-3:In the case of a contract for the sale of goods with digital elements: 1° When the contract provides for the continuous supply of digital content or a digital service for a period of less than or equal to two years, or when the contract does not determine the duration of supply, the seller is liable for any lack of conformity of this digital content or digital service that appears within two years from the delivery of the good;
(2) Where the contract provides for the continuous supply of digital content or a digital service for a period of more than two years, the seller shall be liable for any lack of conformity of such digital content or digital service that appears during the period in which it is supplied under the contract.
For such goods, the applicable period does not deprive the consumer of his right to updates in accordance with the provisions of Article L. 217-19.
The seller shall also be liable, during the same time period, for any lack of conformity resulting from the packaging, the assembly instructions, or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility, or when the incorrect installation, carried out by the consumer as provided for in the contract, is due to shortcomings or errors in the installation instructions provided by the seller.
This warranty period applies without prejudice to articles 2224 and following the Civil Code. The starting point of the limitation period for the consumer's action is the day on which the consumer becomes aware of the lack of conformity.
Article L217-4: The good is in conformity with the contract if it meets, if applicable, the following criteria
1° It corresponds to the description, type, quantity, and quality, in particular as regards functionality, compatibility, interoperability, or any other characteristic provided for in the contract;
2. It is fit for any special purpose sought by the consumer, made known to the seller at the latest at the time of the conclusion of the contract, and accepted by the latter;
3° It is delivered with all accessories and installation instructions, to be provided in accordance with the contract;
4° It is updated in accordance with the contract.
Article L217-5: In addition to the criteria of conformity to the contract, the good is conformed if it meets the following criteria
1° It is fit for the use normally expected of goods of the same type, taking into account, where appropriate, any provisions of European Union and national law and all technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the sector concerned;
2° If applicable, it has the qualities that the seller presented to the consumer in the form of a sample or model, before the conclusion of the contract;
(3) Where applicable, the digital elements it contains are provided in the most recent version available at the time the contract is concluded unless the parties agree otherwise;
(4) If applicable, it is delivered with all accessories, including packaging, and installation instructions that the consumer may legitimately expect;
5° Where applicable, it is provided with the updates that the consumer may legitimately expect, in accordance with the provisions of Article L. 217-19
Article L217-7: Defects of conformity that appear within twenty-four months of delivery of the goods, including goods with digital elements, are, unless proven otherwise, presumed to have existed at the time of delivery unless this presumption is incompatible with the nature of the goods or of the defect claimed.
For used goods, this period is set at twelve months.
Where the contract for the sale of goods with digital elements provides for the continuous supply of digital content or a digital service, any lack of conformity that appears at the time of delivery of the goods shall be presumed to exist:
1° For a period of two years from the delivery of the goods, when the contract provides for the supply of the goods for a period of less than or equal to two years, or when the contract does not specify the duration of the supply
(2) During the period in which the digital content or digital service is provided under the contract, where the contract provides for such provision for a period of more than two years.
Article L217-8: In the event of lack of conformity, the consumer has the right to have the goods repaired or replaced or, failing that, to have the price reduced or the contract rescinded, under the conditions set out in this sub-section. The consumer also has the right to suspend the payment of all or part of the price or the remittance of the benefit provided for in the contract until the seller has fulfilled his obligations under this chapter, in accordance with Articles 1219 and 1220 of the Civil Code.
The provisions of this chapter are without prejudice to the award of damages.
Article L217-7: The consumer is entitled to demand that the goods comply with the criteria set out in subsection 1 of this section. The consumer shall request the seller to bring the goods into conformity, choosing between repair and replacement. To this end, the consumer shall make the goods available to the seller.
Article L217-10: The goods shall be brought into conformity within a reasonable period of time, which may not exceed thirty days following the consumer's request and without any major inconvenience to the consumer, taking into account the nature of the goods and the use sought by the consumer.
Repair or replacement of nonconforming property includes, if applicable, removal and return of such property and installation of the repaired or replacement property by the seller.
Article L217-11: The goods are brought into conformity at no cost to the consumer. The consumer is not required to pay for the normal use he made of the replaced good during the period prior to its replacement.
Article L217-12: The seller may not proceed according to the choice made by the consumer if the requested compliance is impossible or entails disproportionate costs with regard to, in particular: 1° The value that the good would have in the absence of lack of conformity
(2) the extent of the lack of conformity; and
3° The possibility of opting for the other choice without major inconvenience to the consumer.
The seller may refuse to bring the property into conformity if this is impossible or would entail disproportionate costs, particularly with regard to 1° and 2°.
When these conditions are not respected, the consumer can, after formal notice, pursue the forced execution in kind of the solution initially requested, in accordance with articles 1221 and following the civil code.
Any refusal by the seller to proceed according to the consumer's choice or to bring the goods into conformity shall be motivated in writing or on a durable medium.
8.3 The legal guarantee against hidden defects applies under the conditions defined in articles 1641 and following of the Civil Code, which stipulate in particular that :
Article 1641: The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lower price if he had known them.
Article 1642: The seller is not bound by apparent defects of which the buyer could convince himself.
Article 1643: He is bound by latent defects, even if he did not know about them, unless, in this case, he has stipulated that he will not be bound by any warranty.
Article 1644: In the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned.
Article 1645: If the seller knew of the defects of the thing, he is bound, in addition to the restitution of the price he received, to pay all damages to the buyer.
Article 1646: If the seller was unaware of the defects of the thing, he will only be required to refund the price and reimburse the buyer for the expenses incurred by the sale.
Article 1647: If the thing which had defects has perished as a result of its bad quality, the loss is for the seller, who will be held towards the buyer to the restitution of the price and the other compensations explained in the two preceding articles. But the loss that has occurred due to a fortuitous event will be for the account of the buyer.
Article 1648: The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.
8.4 Consequently, it is recalled that :
- Within the framework of the legal guarantee of conformity, the Customer has a period of two years from the delivery of the goods to take action against the Seller. The Seller may choose between repairing or replacing the Product ordered, subject to the cost conditions set forth in Article L.217-9 of the French Consumer Code. The Customer is exempted from proving the existence of a lack of conformity of the Product during the twelve (12) months following the delivery of the Product due to its nature of second-hand goods.
The seller undertakes to provide on request of the buyer a complete test report of the functionalities of the delivered product proving the good working order, the software version, and the aesthetic state of it at the time of its delivery. This test report can be used as opposable proof during the second year of the guarantee proving the conformity at the time of the delivery.
- The legal guarantee of conformity applies independently of the commercial guarantee that may cover the Product.
- The Customer may decide to implement the warranty against hidden defects of the Product in accordance with Article 1641 of the Civil Code; in this case, he/she may choose between the resolution of the sale or a reduction of the sale price in accordance with 1644 of the Civil Code.
8.5 In order to assert his rights, the Customer shall inform the Seller, in writing, of the non-conformity of the Products within a maximum of fourteen (14) clear days from the delivery of the Product(s) or the existence of hidden defects within the above-mentioned time limits and return the defective Product(s) in the state in which it (they) was (were) received with all the elements (battery, accessories, packaging, instructions, etc.).
8.5 Seller will refund, replace or repair Product(s) or parts under warranty found to be non-conforming or defective.
Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of proof.
Refunds for Products found to be non-conforming or defective shall be made as soon as possible and no later than fourteen (14) days following the Seller's determination of the non-conformity or hidden defect.
The refund will be made by crediting the Customer's bank account or by bank check sent to the Customer.
B. Contractual Warranty
8.7 The Products supplied by the Seller benefit, in addition to the legal guarantees of conformity and hidden defects, from a commercial guarantee of 12 months covering
- Electronic failures,
- Electrical failures,
- Mechanical failures of internal origin to the Product.
The Seller informs the Customer that accessories or peripherals sold by the Seller, such as chargers and hands-free kits, are not covered by the warranty.
8.8 This warranty consists of repair, replacement of the purchased Product with another used Product of equivalent quality, or refund of the Product, at Seller's option.
8.9 The Seller undertakes to carry out an After Sales Service within fourteen (14) clear days from the date of receipt of the Product by the Seller and upon presentation of the purchase invoice.
8.10 In order to assert his rights, the Customer shall, under penalty of forfeiture of his right to warranty, inform the Seller of :
- His intention to use his right of guarantee, by e-mail to the following address: support- vente@smartfone.fr,
- The existence of non-conformities found within the warranty period of the Product, which runs from the date of receipt of the Product by the Customer.
Any after-sales service request that has not been made by e-mail to the address indicated and within the above-mentioned time limit will not be taken into account by the Seller.
8.11 If the Customer makes a request for a Service Intervention under the conditions set out above, the Seller shall inform the Customer by e-mail of the procedure to be followed to obtain the Service Intervention. The Seller shall not be responsible for any after-sales service request for which the procedure, clearly explained by e-mail, has not been followed by the Customer.
8.12 It is specified that the Customer's right to avail himself of the above-mentioned guarantees is subject to the return of the Product by the Customer in the state in which he received it, with all the accessories received at the time of the sale, within a maximum period of fourteen (14) clear days as from the sending, by the Customer, of the e-mail informing the Seller of his desire to invoke the present contractual guarantee.
8.13 This warranty is a free service if the defective Product is covered by the warranty and if the above-mentioned procedure and deadlines are respected by the Customer.
8.14 It is reminded that the Products are second-hand, the Customer will not be able to make use of the present guarantee because of the second-hand condition of the Product.
C. Common stipulations
Within the framework of the implementation of both the legal guarantee and the contractual guarantee, it is specified that :
- Any accessory added to the Product (protective glass, protective film, shell, etc.) cannot be replaced or refunded by the Seller,
- The Customer must remove the SIM card from the Product before returning it.Otherwise, the theSIMcardwillnotberecoverableandwillbedestroyedbytheSelleroritssubcontractorsforsecurityreasons.IntheeventthattheSIM the card is used during transport, the Customer expressly acknowledges and agrees that the Seller shall not be held liable under any circumstances.
ARTICLE 9 - Personal data
The Customer is informed that the collection of his personal data is necessary for the sale of the Products by the Seller as well as for their transmission to third parties for the purpose of delivering the Products. These personal data are collected only for the execution of the sales contract.
9.1 Collection of personal data
The personal data that are collected on the site www.smartfone.us are the following:
Opening an account
When creating a customer/user account:
Name, first name, postal address, telephone number and e-mail address.
Payment
Within the framework of the payment of the Products proposed on the www.smartfone.us site, this one records financial data relating to the bank account or the credit card of the Customer/user.
9.2 Recipients of personal data
The personal data is reserved for the sole use of the Seller and its employees.
9.3 Data controller
The data controller is the Seller, within the meaning of the Data Protection Act and as of May 25, 2018 of the Regulation 2016/679 on the protection of personal data.
9.4 limitation of processing
Unless the Customer expressly agrees, his personal data will not be used for advertising or marketing purposes.
9.5 Data retention period
The Seller will keep the data thus collected for a period of 5 years, covering the time of the prescription of the applicable contractual civil liability.
9.6 Security and Privacy
Seller implements organizational, technical, software and physical digital security measures to protect personal data from alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Seller cannot guarantee the security of the transmission or storage of information on the Internet.
9.7 Enforcement of Customer and User Rights
In application of the regulations applicable to personal data, customers and users of the site www.smartfone.us have the following rights:
- They can update or delete their data in the following ways: Deletion of your online account.
- They can delete their account by writing to the email address indicated in article 9.3 "Data controller".
- They can exercise their right of access to know the personal data concerning them by writing to the address indicated in article 9.3 "Data controller".
- If the personal data held by the Seller are inaccurate, they can request the update of the information by writing to the address indicated in Article 9.3 "Controller".
- They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 "Data controller".
- They may also request the portability of data held by the Seller to another provider
- Finally, they may object to the processing of their data by the Seller
These rights, as long as they are not opposed to the purpose of the treatment, can be exercised by sending a request by mail or by E-mail to the person in charge of treatment whose coordinates are indicated above.
The data controller must provide a response within a maximum of one month. In case of refusal to grant the Customer's request, reasons must be given.
The Customer is informed that in the event of refusal, he/she may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Customer may be asked to tick a box under which he agrees to receive informative and advertising emails from the Seller. He will always have the possibility to withdraw his agreement at any time by contacting the Seller (contact details above) or by following the unsubscribe link.
ARTICLE 10 - Intellectual Property
The content of the smartfone.us website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly forbidden and is likely to constitute an infringement of copyright.
ARTICLE 11 - Applicable law - Language
The present GTC and the operations which result from it are governed and subjected to French law.
The present GTC is written in French. In the event that they are translated into one or more foreign languages, only the French text will be deemed authentic in the event of a dispute.
ARTICLE 12 - Disputes
For any complaint, please contact customer service at the postal or e-mail address of the Seller indicated in ARTICLE 1 of these GTC.
The Customer is informed that he can in any case resort to a conventional mediation, with the existing sectorial mediation authorities or to any alternative mode of settlement of the disputes (conciliation, for example) in case of dispute.
In this case, the appointed mediator is CNPM MEDIATION CONSOMATION
27, avenue de la Libération - 42400 Saint-Chamond https://www.cnpm-mediation-consommation.eu//
Contact form : https://www.cnpm-mediation-consommation.eu/demande-de- mediation.php
The Customer is also informed that he can also resort to the Online Dispute Resolution (ODR) platform:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes arising from the purchase and sale operations concluded in the application of the present GTC and which would not have been the subject of an amicable settlement between the seller or by mediation, will be submitted to the competent courts under the conditions of common law.
ANNEX I
Withdrawal form
Date
This form must be completed and returned only if the Customer wishes to withdraw from the order placed on smartfone.us except for exclusions or limitations to the exercise of the right of withdrawal according to the applicable General Terms of Sale.
Attention SAS, SEMR
69 rue de Versailles 78150 Le Chesnay
I hereby give notice of withdrawal from the contract for the following item:
- Order from (indicate date)
- Order number: ...........................................................
- Customer name: ...........................................................................
- Customer address: .......................................................................
Client's signature (only in case of notification of this form on paper)